Signing the Contract

Step 1. Complete and Submit the PA & LOI

The first step of joining Manifest MedEx (MX) is filling out the Participation Agreement (PA) and submitting a Letter of Intent (LOI). Please review the full contract here, and email us at info@iehio.org for a fillable PDF when you’re ready to complete the PA. The LOI must be printed on your company letterhead and signed. We have instructions for completing both the PA and the LOI that can be found here.  

While MX encourages that all providers join the HIE, they are currently offering monetary incentives to ambulatory practices that meet certain criteria. When inquiring about the fillable contract, please also indicate (1) the electronic medical record (EMR) your practice is currently using, (2) whether or not your practice accepts Medi-CAL, and (3) your practice type (specialty), and we will let you know whether or not your practice qualifies for a monetary incentive.

Please email or call us at (951) 686-3342 to get the process started, and we will happily walk you through each step.

Sharing Data

Step 2. Extract a Patient Panel and Gain Access

A patient panel is a list of your patients and information about your patients extracted directly from your EMR. Once you have completed and submitted your PA and LOI to IEHIO, we will introduce you to MX’s Customer Success team. At this point, your assigned Customer Success Specialist will schedule a virtual meeting to move your practice forward by:

  • Helping you learn to navigate and use the MX portal according to your practice’s needs
  • Providing logins for your team
  • Training your team to use the notification service to get real-time alerts whenever your patients are admitted to or discharged from the hospital or ED
  • Uploading your patient panel so that MX knows which patients to send you notifications for

For more information on why submitting a patient panel is beneficial to your delivery of care, click here.

Continued Support

Step 3. Attend a Training Session

Trainings on how to use the MX platform are held weekly on Tuesdays, Wednesdays, and Thursdays from 12:00-1:00 pm. These trainings will help you optimize your delivery of care by teaching you all the ins and outs of each feature included in your participation with the HIE.

To sign up for a training session, click here.

To review pre-recorded training videos, click here.